Refund Policy

Refund Policy for Kids Kollective

Last Updated: January 01, 2024

At Kids Kollective, we are committed to providing high-quality products and services. Please carefully review our refund policy, as all sales made through our website are considered final, and no refunds will be issued.

1. All Sales Are Final:

Once a purchase is made on the Kids Kollective website, it is considered final, and no refunds will be granted. Please ensure that you carefully review your order before completing the purchase.

2. Exceptions:

In rare circumstances, Kids Kollective may, at its sole discretion, consider refund requests for specific situations, such as technical errors or duplicate transactions. Any such requests must be submitted to our customer support team at hi@kidskollective.com within 7 working days of the purchase date.

3. Refund Eligibility:

To be eligible for consideration of a refund, the following conditions must be met:

• The refund request must be submitted within the specified timeframe.
• The issue must be due to a verifiable technical error or a genuine mistake.

4. Contacting Customer Support:

If you believe you are eligible for a refund based on the exceptions outlined above, please contact our customer support team at [support@kidskollective.com]. Provide detailed information about the issue, including your order number and a clear explanation of the circumstances.

5. Refund Processing:

If Kids Kollective approves a refund request, the refund will be processed within [number of days] days, and the funds will be returned to the original payment method used for the purchase.

6. Changes to Refund Policy:

Kids Kollective reserves the right to update this refund policy at any time. Any changes will be effective immediately upon posting on this page.

Contact Information:

If you have any questions or concerns regarding our refund policy, please contact us at hi@kidskollective.com.

Thank you for your understanding of our refund policy. We strive to provide a transparent and fair experience for our customers, and we appreciate your cooperation.